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Support for Kids Art & Photo Organizer

Find quick answers or get in touch. Please never email photos, recordings, or your child’s personal information.

Email support

andrasapps@gmail.com

Quick help

Where are my memories stored?

Your photos, artwork, recordings, names, notes, and tags are stored locally on your device. The app does not automatically upload them to our servers.

How do I back up or transfer memories?

Premium users can create one AES-256 encrypted backup in Settings, then save it to a destination they choose, such as iCloud Drive, or send it with AirDrop. The app does not retain the password or automatically upload the backup.

Why does the app need photo or microphone access?

Photo access lets you choose memories to add. Microphone access is used only when you choose to record a voice memory. These permissions can be changed in iOS Settings.

How does Face ID protection work?

When enabled, Face ID is checked on your device before the app opens. We never receive or store biometric information.

Premium & purchases

Your memories stay yours

Photos, artwork, recordings, names, notes, and tags stay on your device unless you choose to export or share them. User-created archive backups are AES-256 encrypted and go only to the destination selected in Apple’s system share sheet. We do not receive the backup or its password.